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Knowledge Base

← Welcome to Verigo Support!

  1. Airline Approvals →

    1. Airline Approval Background
    2. UPS Airlines Approval
    3. Swiss Airlines Approval
    4. Emirates Airline Approval
    5. ABX Airlines Approval

  2. Calibration  →

    1. Verigo Calibration Certificates
    2. Pod Humidity (PAx)
    3. Pod Temp (PBx)
    4. Pod One-90 (PDx)
    5. Pod Probe (PEx)

  3. Customer Testimonials →

    1. Air Bridge Cargo Testimonial
    2. Saltro Testimonial

  4. Data Security →

    1. FDA Compliance: 21 CFR Part 11
    2. Security of the Verigo Cloud hosted by AWS

  5. System Overview, Data Sharing →

    1. Verigo IoT System Overview

  6. Start Up Guides / Tutorials  →

    1. Introduction (video)
    2. User Guide: Available in English and Spanish
    3. App Download and Account Creation
    4. iOS & Android App: Configure + Activate Now
    5. iOS & Android App: Button Press Start

  7. Mobile App →

    1. How do I collect Real-Time Pings?
    2. How do I check the amount of battery a Pod data logger still has?
    3. What do the different color boxes mean in the Nearby Pod screen?
    4. How do I use the Android app's "Offline Mode"
    5. Repeated "Sync Unsuccessful" messages.

  8. Cloud →

    1. Using Verigo's Cloud
    2. How do I change my time zone or temperature settings in the Cloud?
    3. How do I change the email associated with my account?

  9. Hardware →

    1. New Pod Models: 1.9 Firmware Update: Hibernation Mode and Compressed Logging
    2. Data Sheets
    3. What do the different LED color flashes mean?

  10. FAQ →

    1. Frequently Asked Questions
    2. Error 202 (Reset)
    3. How is data shared?

  11. All articles →

    1. Using Verigo's Cloud
    2. Frequently Asked Questions
    3. Introduction (video)
    4. How do I set up my account to receive SMS excursion alerts?
    5. Start Pods: New Android App